Support everytime and everywhere – contact us

We manage your measuring equipment, remind you of expiring calibration periods and support you by phone or email. Upon request, d-s:n will deliver updates free of charge or for a fee. Via your customer profile we determine your main topics and inform you about new relevant products.

We take over the service for the following brands for calibration and repair:

  • Intec, AFL, Xtramus, Media5/Mediatrix, Actelis
  • EXFO, Fujikura splicing technology and Viavi

How to contact support:

Direct to ticket system (recommended)
Create ticket (highest processing priority - with registration)

*Telephone support

*Email support
support(at) ---> goes directly to the ticket system (without registration)

service database | knowledgebase | FAQ
Goes directly to the database. [with registration]

Disposal of electronic waste (according to EAR)

We dispose of measuring instruments and infrastructure components purchased from us professionally and free of charge. However, the transport costs are to be borne by the customer. We do not assume these.